Reduced missing charges – paper encounter forms are eliminated
Faster time-to-billing – handoffs to and from administrative staff are reduced
Improved accuracy – embedded intelligence prompts appropriate coding
Fewer denials – potential errors are flagged and fixed prior to submission
On-screen prompts drive thorough and complete dictation capture
The risk of lost cassette tapes is eliminated
Wireless, real-time file transmission streamlines the documentation process
Reconciliation reporting helps ensure all patient encounters are both charged and dictated in a timely manner
Complete web-based technology leveraging all the benefits of the Internet
Real-time scrubbing database of payer rules and regulations
Multi-Specialty platform
Dedicated electronic connectivity to all major insurance carriers across the country
Unsurpassed HIPAA Compliance
The TouchZone web application removes any challenges that may exist between high cost, manual processes and
specialized technology platforms. TouchZone has a fully integrated Rules Engine architecture and powerful application
integration technologies.
The TouchZone Engine offers a cost effective, business driven, work environment designed to let practices
and businesses gain and maintain control of all types of patient interactions and revenue cycle processes.
The Customer Interaction Campaign System features:
- Secure web interface
- Fully customizable Campaigns
- Standardized Interaction Campaigns
- Customizable Interaction Campaigns
- Automated calls
- Online account management with detail to the account level
- Financial, performance, and dashboard reporting
- Payment tracking